NOTE:
Australian Post is doing price changes effective 3 July 2023
On 3 July 2023, price changes will take effect for some Australia Post retail products and services, including Domestic and International Parcels, International and Business Letters/ Bulk Mail.
Please check the following
link to check pricing
The shipping prices are determined by Australia Post, and we do not make any profit from postage fees. Any variation in price is solely due to packaging. Our aim is to offer you the most competitive rates for shipping your orders.
At Green Aquarium, we strive to provide you with the best shipping options for your aquatic plants, fertilizers, shrimp, and fish. Please review the following information regarding our shipping and delivery services:
- Shipping Options:
- Express Post: Recommended for purchasing plants, shrimp, and fish. Plants will be carefully packed in a small express post box, secured in a plastic bag with a small amount of water, and wrapped in bubble wrap for added protection.
- Styrofoam Box Express: Specifically for shipping live shrimp and fish. We use a sturdy Styrofoam box and send it via express post to ensure the safety and well-being of your aquatic pets during transit.
- Registered Post for Fertilizers: Suitable for shipping fertilizers. Your order will be sent via registered post, providing a secure and reliable delivery option.
- Express Post for Fertilizers: If you prefer faster delivery for your fertilizers, we offer express post services.
Please Note: The prices for shipping are set by Australia Post, and we do not make any profit from postage fees. Any differnace in price would be due to packaging. We strive to provide you with the best available rates for shipping your orders.
- Shipping within Australia: We currently offer shipping services within Australia only. We apologize for any inconvenience caused and appreciate your understanding.
- Local Delivery: If you're in the vicinity or would like to avoid shipping fees, we invite you to select the local delivery option at the checkout. Before placing your order, please contact us via email, SMS, or phone call to confirm if this option is available for your area. Additionally, reach out to us to schedule a specific time and date for the delivery. Opting for local delivery is an excellent way to reduce shipping expenses.
- Pick-Up Option: If you're located nearby or prefer to save on shipping costs, we welcome you to choose the pick-up option during the checkout process. Our address for pick-up will be provided upon completion of your order. Opting for pick-up is a great way to save on shipping expenses.
- Shipping Address Requirements: Please note that we do not ship to PO Boxes. Kindly provide a valid residential or commercial address during the checkout process to ensure successful delivery.
If you have any questions or require further assistance regarding our shipping and delivery services, please don't hesitate to contact our customer support team. We are here to help you with any queries you may have.