Who we are
Our website address is: https://test.greenaquarium.com.au.
Agreement to Terms and Conditions
These Terms and Conditions apply to the web site located at *.GreenAquarium.com.au (the “website”).
The term ‘Green Aquarium’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ or ‘your’ or ‘customer’ refers to the user or viewer of this website. If you continue to browse, shop, access or otherwise use the website, you agree to these Terms and Conditions. If you do not agree, do not use the website.
You must read through these Terms and Conditions and agree to them prior to checkout on our site.
The content of the pages of this website is for your general information and use only. We reserves the right, at its sole discretion, to change, modify, add or remove portions of the Terms and Conditions, at any time. It is your responsibility to check these Terms and Conditions periodically for changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the website.
The information contained in this website is for general information purposes only. The information is provided by us, and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. All information provided on this site is subject to change without notice.
Media
Photos of Livestock (fish, invertebrates, plants etc: Our website consists of photos of livestock taken by us and sourced from Adobe Stock. The first photo will be a stock photo. These photos are for illustrative and informational purposes only and they are a representation of what the Customer will receive in their order. The second photo. if present, will be the what the customer receives. The colour, shape, pattern may differ slightly from what is depicted in the item photo. The packaging, casing and container that the product is packaged or planted in may differ. The item photo is used as a guide only and may differ from what you receive. For example, the shape and size of a rock or plant you receive may differ from what is depicted in the item photo. Plants may come in pots or in a cup, but they are still the same species in the product description.
We will endeavour to pack and handle our livestock with care and send the order in a timely manner. However, please note that sometimes, livestock may appear slightly different to the photograph in our website due to many attributing factors such as lighting, stress or living conditions. For example, particular plant species will appear green, and will not display their true red colour (as depicted in the product photo), until certain water additives and/or lighting are added.
If you have any doubt about the livestock photo or description, please contact our store before ordering.
Cookies
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Order Payment
Items in your shopping cart are not reserved until you have completed the checkout process. Orders are not binding until payment is received in full and accepted by us. All payments are to be made or charged when invoiced. Payment for the full amount of the order must be received before we will process the order.
Payment for the order can be made by any of the following methods on checkout:
Credit Card (Visa, MasterCard) – Immediate Clearance via the secure, 128-bit (SSL) Woocommerce Payments with the Verified by Visa and MasterCard SecureCode security services, which add another level of protection for our Cardholders.
Paypal, Payplay & ApplePay payments in guidance with there terms and conditions.
No Credit Card or payment details are stored on our page.
Acceptance of your Order
We reserve the right to accept or reject your Order for any reason at any time. If We reject your Order you will receive a refund of any money paid
Age Restrictions
If you are under eighteen (18) years of age, you must have parental consent before ordering from this site.
Order Cancellation
Unfortunately, we are unable to cancel any orders, once packaged. Contact Us at [email protected] and we will try and help.
Stock Availability
We are confident that your items are in stock at the time of ordering. However, we cannot guarantee availability of every item, as from time to time, some goods may unexpectedly go out of stock, and we may not be able to fulfil all or part of your Our drop-shipped items have their own delivery lead times that are out of our control.
If this happens, we will work diligently with our suppliers and endeavour to fulfil your order as soon possible, keeping you updated throughout this process. Our usual practice is that if we cannot fulfill an item within your order, at our discretion, we will suggest a similar item as a substitute, fulfil and deliver the remainder of your order, provide you store credit or process a refund for the unfulfilled items. We will inform you when this occurs.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Pricing Policy
All prices quoted are based on Australian Dollars (AUD) and Goods and Service Tax (GST) inclusive. All prices are subject to change. For all prices, products and offers, we reserve the right to make adjustments (without notice) to reflect changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.
